After sales service

Defective or damaged item ? Do not worry

In the following 100 days after purchase

Refund within 72h

Beyond 100 days after purchase

Repair within 30 days
if not, refund within 72h

If you receive a damaged product, please contact our customer service in order to open a return case. We will contact our carrier which will plan with you a pick-up date of the defective product. As soon as we receive the product and according to your choice we will refund you or exchange the product with a new one.

More info about the refund within 72h

Spare parts service

You need a spare part for your fishing gear, hunting equipment, even bought in another shop ? *

Contact our spare parts service.
We will answer within 72h.

* the brand must be in our catalog.

Warranty and after sales service.

Your purchases on are covered by the same warranties than in other traditional sales network.

  • PECHEUR.COM offers the same after sales service than a traditionnal retailer.
  • All the products are under manufacturer warranty against manufacturing defect. They will be immediately exchanged.
  • The references which benefict from an extended or a life warranty are guaranteed in the same conditions than in the traditional network.
  • In the case of a product misuse we can send you a repair quote if you want the product to be repaired.
  • You can buy spare parts on our website.

Customer reviews

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